Anonymous

Short Review on April&nbs-04:00;13,&nbs-04:00;2017

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The service was great..but the problem i had was the workers kids running all over the place and the 12 year old boy [belongs to a work hand] being a young punk..i come in twice a week but i haven't been back in awhile..I like to enjoy my meal in piece..u can't there..
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Foye Pog
map-marker Hawkinsville, Georgia

Service

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I have been going to the Huddle House in Hawkinsville for many years, I have had problems with my orders 2% of the time out of 100 times but I have never NOT been told HELLO when I walked in the door until today!!! I was NOT told Hello, I was not told Thank You, as a matter of fact the server asked "What do you want?" instead of are you ready to order. My family has been long time customers but we will be finding another place to spend our money!!! If the remodeling included being completely unsocial to customers well your company succeeded!!!! We will not come back!!!
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Pros:
  • Food
Cons:
  • Customer service
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

1 comment
Guest

One bad experience and you are ready to boycott them?? Look, everyone has off days and if something this petty is enough to make you stop frequenting a restaurant, you will find yourself eating at home from now on.

Anonymous

Short Review on April&nbs-04:00;13,&nbs-04:00;2017

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Huddle house in Vernon Texas is the worst restaurant I've ever been in! Over an hour to get my order then the food they brought was no where near what I ordered!!! I won't be back!
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Reason of review:
Order processing issue
Zoran Prk

Huddle House Sandwich Review

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The waiter messed up our order, the bacon was raw, then I had ordered extra bacon took 30 minutes to get that bacon that was burned. My husband breakfast sandwich had a scrambled egg was supposed to be fried. The cook did not know the menu! Will never go back to Savannah Tennessee restaurant. Twice the food was *** and the staff was lost.
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Reason of review:
Bad quality
Anonymous

Ignore phone call

I called huddle house on ellisville blvd in Mississippi 4 times they ignored the call them pulled up in the parkinglot n called again wasnt any customer in there n they still ignore the phone
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Reason of review:
Poor customer service
Anonymous

Huddle House - Waiter Review

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I recently dined at huddle house and was the worst experience ever. Cooks did not wear gloves.

The server took our order and did not write down the order so some of the food was not delivered. He had to go back and prepare the items so of course ee had to wait longer for items to b prelared. The server never came back to refill our drinks. This use to b our favortie place to but now we will not go back to this place again.

I will spend my money at another resturant. I will also tell my friends and family not to go to this place.

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Reason of review:
Poor customer service
1 comment
Guest

I would have lowered expectations at a place like Huddle House.

Anonymous

Short Review on April&nbs-04:00;26,&nbs-04:00;2017

Why is the huddle house in bardstown ky is closed today at 4:00 pm when i stop to eat
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Anonymous

Bad service

My complaint is with the Holly Springs Mississippi huddle house. I never knew that a HUD house took reservations, but when I walked in to the restaurant, it had four of the best booths were reserved? So we sat a dirty table they came over took the dishes off of it we wiped it down ourselves, and she took our order and 45 minutes later she came up and said they had dropped the ticket on the grill so they need to know what we had ordered. After waiting 45 minutes we decided to leave. There were several people who left that day, I believe it was March 25th, there were two cooks in approximately five waitresses. You lose money every time I'm in there. You should look in to that one business in Holly Springs Mississippi, for your sake!
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Reason of review:
Poor customer service
Kristopher Wdn

Huddle House - Review in Fast Food category

I recently worked for store 0429 centerville an rose bud snellville ga i quit they wasnt giving me cc tips on my checks nor at the end of the night i was suppose to get paid this past monday an i have yet to recieve my check an the maganger joshua is very rude an would not ackowledge the fact that i wasnt getting my tip on one check 190$ an on one 150 an idk how many on the rest but i would be gladly to show u there is always a paper trail that is the most non running store ive ever woked at i loved my job til i found out they was stealing from me my name is jessica u can call me back at 706351****
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Reason of review:
Problems with payment
Anonymous

Huddle House Cook Review

The cook was griping about being busy. He said they act like this is the only place in town to eat breakfast. Only 4' to 6' from customers and slamming drawers and such. The food was great, but it makes you think.
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Reason of review:
Poor customer service
Anonymous

Huddle House - Disgruntled X Employee Review

i am a x employee on crockett texas my boss named feru ahomid was having me clock in as a cook while i worked on his personal vehicles and at his personal apartment shortley before firing me over personal matters that me and a co worker had words about off the job is this rite also kept my last check after opening my envilope that was adresed to me then stating that i owed him money i made a report to the local police they were neglectfull to do a single thing is this rite
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Anonymous

Huddle House - Waiter Review

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I go in huddle house almlst evrhday! My server is usually Verie and server is Erin. Its been this was for atleast 2 yrs and ill admit i get a lil anxious when theyre bot there. I think theyre all great, but Val and Erin & me have a special kind of bond. As soon as i walk in they both greet me & Erin already has either my coffee with cream & sugar or iced tea in a to go cup. I understand everyone needs days off but i hate it hate hate it when thehre both off! Patty and tbe other girls are great too. I just love Erin as my server its like she knowd what i wany when it. I I do believe Erin is the best server they have, and i aske her with her potential why she dont go someplace where shed make more money and everytime its the se andwer " I CANT DO THST TO MS YOUNGBLOOD OR ANYONE ELSE THERE AY THAT MATTER. THE YPUMGBLOOD CORP IS VERY VERY LUCLY TO HAVE HER & IF THEY EVER WANNA GET RID OF HER SHE WONT BE DOWN LONG
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Reason of review:
Good customer service
Anonymous
map-marker Wrens, Georgia

Where's Management

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Took my brother,his caregiver,my wife,and my granddaughter to the huddle house in Wrens Ga. today about 2pm. We entered and sat in a corner booth that would accommodate us. Only a couple people were in the Restraunt. We put our coats on because it was very cold. I noticed a thermostat on the wall. It was set on off with the fan set to on blowing cold air. The temperature was 61. Our waitress acted cold also. I asked if the system was down. I told her it was off with the fan continually running. She kindly switched it to on. About 5 minutes we were comfortable enough to enjoy our meal. Now to the complaint. A gentalman came charging around the corner looking at the waiter demanding to know who messed with the thermostat . I told him not to treat her like that. Also I was'nt paying for food that I could not enjoy . He said see if this makes you happy and ran the thermostat to 70 , cut fan to auto, but set system to off. For his knowledge this was ok. The fan was not blowing cold air. We were warm enough to enjoy our meal. Temperature was 49 outside when we left. Have eating there many times. Good food,good service, but customers need to be warm. 61 with glass all around and cold air blowing on you is not comfortable.
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Reason of review:
Not unhappy. Management needs to be aware.
Anonymous
map-marker Campbellsville, Kentucky

Upset

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I can't understand why the people at the top lets their places go so far down hill that when you go in the waitresses say boy are we glad to see you.We have not had anyone come in for over 3 hours.If I was sitting behind a big old desk in the big office I sure as *** would like to know what is going on in that Huddle House. We were in one last night that had 1 person on and 2 cooks.The 1 waiter that was on has only been there 2 weeks and was having a hard time because he was not trained right or shown every step.We asked for hot tea and he did not know where the tea bags were so you can see how much he was taught.We gave him a hand with that and other customers that were in there knew he was new and they also helped him out. The Manager and assst. Manager have the attitude that they do not have to check on the help.All they want with the job is go in get what they want for meals and leave.If they get good help and I mean good help they take and put them on the night shift because they don't want to take time to find someone that would love that shift.They just look and see who is the best and put them on the night shift with out even talking to them to even see if they would just fill in on that for awhile. I think all the people that are in the MAIN OFFICE are just sitting there happy as the devil cause they are getting the big pay with out having to work for it and it shoes all the way down the line right to the cooks.
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Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

Anonymous

FOOD WENT TO EAT MY WIFE A I

WE STOP THERE MONDAY 8;15 PM 03/13/2017 YOU HAD ONE COOK & ONE WAITER MAN. HE WAS SLOW WE ASK FOR SOME COFFEE. HE WAS GONE FOR 15 OR 20 MINUTES THEN HE BROUGHT IT TO. HE TAKEN OUR ORDER THERE WAS LADIES ORDER SHE SAID 11/2 HOURS YOU MEAN HE JUST GOT IT COOK HE PUT IN A BAG IT WAS TO SMALL AND IT WENT OUT IN THE FLOOR , AFTER THAT HAPPEN MORE PEOPLE CAME IN THE COOK SAID THERE IS ONLY ONE COOK WORKING TO NIGHT AND ONE WAITRESS ONE GUY HAD GET HIS OWN FOOD . THAT YOU'LL I AFTER ALL WE WENT THRU AND WE LEFT $4.00 DOLLARS FOR OUR COFFEE AND WE DIDN'T DRANK IT BECAUSE IT WAS COLD. THAT WHAT YOU LOSSED A CUSTMER WE SURE WANT BE GOING THERE ANY MORE.
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Reason of review:
Poor customer service
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